Top 5 Technology Trends for 2020

Technology is now evolving at such a rapid pace that annual predictions of trends can seem out-of-date before they even go live as a published blog post or article. As technology evolves, it enables even faster change and progress, causing an acceleration of the rate of change, until eventually, it will become exponential. 

Technology-based careers don’t change at the same speed, but they do evolve, and the savvy IT professional recognizes that his or her role will not stay the same. And an IT worker of the 21st century will constantly be learning (out of necessity if not desire).

What does this mean for you? It means staying current with technology trends. And it means keeping your eyes on the future, to know which skills you’ll need to know and what types of jobs you want to be qualified to do. Here are eight technology trends you should watch for in 2020, and some of the jobs that will be created by these trends.

1. Artificial Intelligence (AI)

Artificial Intelligence, or AI, has already received a lot of buzz in recent years, but it continues to be a trend to watch because its effects on how we live, work and play are only in the early stages. In addition, other branches of AI have developed, including Machine Learning, which we will go into below. AI refers to computer systems built to mimic human intelligence and perform tasks such as recognition of images, speech or patterns, and decision making. AI can do these tasks faster and more accurately than humans.

Five out of six Americans use AI services in one form or another every day, including navigation apps, streaming services, smartphone personal assistants, ride-sharing apps, home personal assistants, and smart home devices. In addition to consumer use, AI is used to schedule trains, assess business risk, predict maintenance, and improve energy efficiency, among many other money-saving tasks.

2. Machine Learning

Machine Learning is a subset of AI. With Machine Learning, computers are programmed to learn to do something they are not programmed to do: they learn by discovering patterns and insights from data. In general, we have two types of learning, supervised and unsupervised.

While Machine Learning is a subset of AI, we also have subsets within the domain of Machine Learning, including neural networks, natural language processing (NLP), and deep learning. Each of these subsets offers an opportunity for specializing in a career field that will only grow.

3. Robotic Process Automation or RPA

Like AI and Machine Learning, Robotic Process Automation, or RPA, is another technology that is automating jobs. RPA is the use of software to automate business processes such as interpreting applications, processing transactions, dealing with data, and even replying to emails. RPA automates repetitive tasks that people used to do. These are not just the menial tasks of a low-paid worker: up to 45 percent of the activities we do can be automated, including the work of financial managers, doctors, and CEOs.

Although Forrester Research estimates RPA automation will threaten the livelihood of 230 million or more knowledge workers or approximately 9 percent of the global workforce, RPA is also creating new jobs while altering existing jobs. McKinsey finds that less than 5 percent of occupations can be totally automated, but about 60 percent can be partially automated.

4. Edge Computing

Formerly a technology trend to watch, cloud computing has become mainstream, with major players AWS (Amazon Web Services), Microsoft Azure and Google Cloud dominating the market. The adoption of cloud computing is still growing, as more and more businesses migrate to a cloud solution. But it’s no longer the emerging technology. 

As the quantity of data we’re dealing with continues to increase, we’ve realized the shortcomings of cloud computing in some situations. Edge computing is designed to help solve some of those problems as a way to bypass the latency caused by cloud computing and getting data to a data center for processing. It can exist “on the edge,” if you will, closer to where computing needs to happen. For this reason, edge computing can be used to process time-sensitive data in remote locations with limited or no connectivity to a centralized location. In those situations, edge computing can act like mini datacenters. Edge computing will increase as the use of the Internet of Things (IoT) devices increases. By 2022, the global edge computing market is expected to reach $6.72 billion. As with any growing market, this will create various jobs, primarily for software engineers.

5. Virtual Reality and Augmented Reality

Virtual Reality (VR) immerses the user in an environment while Augment Reality (AR) enhances their environment. Although VR has primarily been used for gaming thus far, it has also been used for training, as with VirtualShip, a simulation software used to train U.S. Navy, Army and Coast Guard ship captains. The popular Pokemon Go is an example of AR.

Both VR and AR have enormous potential in training, entertainment, education, marketing, and even rehabilitation after an injury. Either could be used to train doctors to do surgery, offer museum-goers a deeper experience, enhance theme parks, or even enhance marketing, as with this Pepsi Max bus shelter.

There are major players in the VR market, like Google, Samsung, and Oculus, but plenty of startups are forming and they will be hiring, and the demand for professionals with VR and AR skills will only increase. Getting started in VR doesn’t require a lot of specialized knowledge. Basic programming skills and a forward-thinking mindset can land a job, although other employers will be looking for optics as a skill-set and hardware engineers as well.